Curious paws scratching?

Dive into our FAQs for answers to all your wagging questions! No mystery here, just happy pups & pawsome knowledge.

FAQ

At Pawfect, our mission is simple: to create wholesome healthy food & treats for pets, free of any hidden ingredients. For us, transparency is not a buzzword. Transparency sits at the heart of everything we do. Because you have the right to know the truth and because your pets have the right to thrive.You will never find our ingredients in fine print.

By prioritizing positive nutrition in our recipes, we've eliminated the fillers, additives, colours, flavours and preservatives commonly found in mainstream dog foods and treats. Our aim is to provide dogs with the essential nourishment they need to thrive both mentally and physically, ensuring they enjoy a long and joyful journey through life.

 

We stand as the sole major primary manufacturer of the Cheese dental chew range globally. Our in-house production ensures meticulous control over both quality and the ability to trace ingredients backward. Consequently, we hold the distinction of being the exclusive BRC approved producer of this line. Our production sites adhere strictly to ISO-22000 and HACCP standards. Moreover, we boast the most extensive array of Cheese dental chews, each offering unique benefits.

 

Freeze-dried and fresh pet food have differences in their production processes and characteristics. 

  • The freeze-drying process preserves the natural nutrients of the ingredients, making it a nutritionally dense option for pets. Fresh pet food retains large percentage of natural nutrients of the ingredients but may degrade over time due to exposure to air and light.
  • Freeze-dried pet food has a longer shelf life compared to fresh pet food because the removal of moisture inhibits the growth of bacteria and molds. Fresh pet food has a shorter shelf life and typically needs to be refrigerated or frozen to prevent spoilage.
  • Freeze-dried pet food is lightweight and convenient for storage and transportation. It does not require refrigeration or freezing. Freeze-dried pet food is lightweight and convenient for storage and transportation. It does not require refrigeration or freezing.

 It’s also worth noting that, fresh dog food isn’t fresh unless it’s prepared in your kitchen.  Commercial fresh pet food are those food that's gently cooked (versus subject to several rounds of high-heat processing, which is typically how dry pet food/ kibbles are made) and the are pasteurised. 

 



 

 

All Pawfect products are free of all artificial ingredients. In our food we use a blend of mixed tocopherols which are made up of vitamin E. 

While some companies may exploit the term "natural" for marketing gains, catering to consumers' preferences for healthier choices without fulfilling those expectations, we commit to maintaining our products entirely free from chemicals or synthetics, including flavours, colours, or preservatives, both now and in the future.

Tell me about your food safety and testing

We test all our finished goods as well as our raw materials to deliver proper nutrition and to ensure food safety. We are BRC and DG-Health European Commission audited We also audit our suppliers to ensure our high-quality standards are met even before our manufacturing process begins. No finished products will be released unless it tests negative for salmonella and listeria. Want more detail?

 

 

Since we use freeze drying to make our food (Nature’s Kitchen range), we are not required to utilize higher levels of carbohydrates. When kibble is extruded, the process requires carbohydrates (mainly starches) to help form and expand the kibble. Others may be using high levels carbohydrates because it is less expensive than the fat and protein sources they are using in their formulas.

 

No. Corn and soy are the most common sources of GMOs and neither of them are found in our products.

 

No. All the meat ingredients we select for our products are raised without the use of antibiotics and growth hormones. Additionally, Federal regulations prohibit the use of hormones in poultry.

 

Freeze-drying acts as a natural preservative for the food as the moisture that causes bacterial growth and degradation is removed. We also add in a small amount of mixed tocopherols (a natural preservative and source of vitamin E). While our product retains its full nutritional values at two years, we suggest that the products are “best if used within 18 months.” 

 

Payments

At Pawfect, our mission is simple: to create wholesome healthy food & treats for pets, free of any hidden ingredients. For us, transparency is not a buzzword. Transparency sits at the heart of everything we do. Because you have the right to know the truth and because your pets have the right to thrive.You will never find our ingredients in fine print.

By prioritizing positive nutrition in our recipes, we've eliminated the fillers, additives, colours, flavours and preservatives commonly found in mainstream dog foods and treats. Our aim is to provide dogs with the essential nourishment they need to thrive both mentally and physically, ensuring they enjoy a long and joyful journey through life.